CSA Credit Services Association
CSA & DBSG Events
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CSA & DBSG

Sponsors & Exhibitors

Exhibition and Sponsorship Opportunities now Available!

This year’s event will be held on the 8th & 9th September 2010 at the Hilton Metropole in Birmingham, and as one of the largest collections and debt sale and purchase exhibitions in the industry this is your opportunity to really meet those vital decision makers and business contacts.

We have some great opportunities available at this year’s event, however, please note ALL exhibition stands and sponsorships will be offered on a first come first served basis.

SPONSORSHIPS SOLD OUT!

EXHIBITION STANDS SOLD OUT!

If you have any questions about our event or if you would like any further information please do not hesitate to contact Adriana Gall Davison: Adriana.gallidavison@csa-uk.com

Sponsors & Exhibitors supporting our 2010 event

   192 Business

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Advanced Software Limited is a leading provider of feature rich applications based on our core CRM platform. In addition to CRM software, we also provide an extensive range of system support, business process and workflow consultancy, software development and training services.
CasePRO and CasePRO-DCA set the standard when it comes to user friendly and rapidly deployed CRM applications. Both systems are highly configurable, by the business users, allowing customers to create and adapt their own screens, workflows and management reports as many times as you wish.
Visit us at: www.advancedsoftware.co.uk
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    ASC Telecom UK Ltd

ASC Telecom is a specialist manufacturer of Call Recording and Quality Management Solutions for contact centres and the financial sector. ASC provides regulatory recording for FSA and PCI DSS compliance. We are a leading global provider of innovative solutions to record, analyze and evaluate multimedia-based communications, which include solutions for Speech Analytics and Workforce Optimization.

ASC offers integration to all major telephone systems, including Avaya, Aastra, Mitel, Siemens, CISCO, Alcatel, Nortel and Genesys. ASC has sales offices in the UK, France, Germany, Poland, Switzerland, United States, Japan, Singapore and Dubai. ASC has a large partner distributor network with representation in over 60 countries.

Categories : Call Recording & Quality Management Solutions

Tel No: 01276 673694
Contact Name: Peter Fernando, Marketing Manager
E mail: info@asctelecomuk.com
Web link: www.asctelecom.com
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   Association of British Investigators (ABI)

"To protect the interests of the public, the Association of British Investigators, the oldest professional body for private investigators in the world, is the only industry body in Great Britain to examine all applicants for membership; insist on thorough, ongoing vetting of all members, to include CRB checks, data protection notification and the holding of a policy of professional indemnity insurance, to name but a few requirements.

Following a robust campaign of improvement to membership standards, accountability, reliability and probity, the ABI is the established preferred professional body as a means of mitigating risk, based on the ABI’s vetting procedures"

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   Callcredit Information Group

Different is Good.

Callcredit is the UK’s most innovative and customer-focused Credit Reference Agency, with an established reputation for service differentiation; focusing on listening to clients and creating innovative solutions that deliver real business value. Independent customer satisfaction surveys consistently confirm Callcredit’s status as the leading Agency for constructive relationships, quality service, value for money and timely implementations.

Callcredit’s comprehensive understanding of the Financial Services industry needs and state-ofthe- art technology enable clients to make better, more responsible and profitable decisions throughout their customer management lifecycle. As a leading voice within the industry, Callcredit continues to shape progress, working in consultation with clients to introduce revolutionary products, including daily profile alerting and real affordability assessments.
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   Credit Collections & Risk

Credit Collections & Risk (CCR) is the leading editorial publication for senior professionals in the credit and collections industry. CCR is read for a longer other credit publications – 39% read for more than 30 minutes and a further 58% for more than an hour.

CCR has developed CCR World, a quarterly publication, reaching senior credit professionals around the world.

CCR-interactive is the largest conference in the UK credit industry, held on 5 October at the Guoman Tower Hotel in central London. It features excellent Networking Opportunities and the chance for delegates and sponsors to be introduced through CCR-meetings.

To find out more about CCR, CCR World and CCR-interactive, contact Gary Lucas on 07785 268404 or at gary@ccrmagazine.co.uk
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   Credit Today

Credit Today, the UK's leading credit industry magazine, is read by 50,000 credit professionals each month and its website welcomes 8,000 unique visitors each week. Unique in providing independent news and analysis, Credit Today delivers exclusive content including the annual Credit 100 and the OC&C credit index, and is trusted by readers to provide intelligent, relevant content. Credit Today hosts the industry's leading events including the Credit Today Awards (now in its 11th year), Credit Summit (the only UK credit exhibition), Credit Scotland conference, Collections / Debt Sale & Purchase conference, Debt Collection Awards, Insolvency & Rescue Awards and Public Sector Credit conference. New events for 2010 include Data & Technology and Utilities conference.

For more information contact 0844 477 4740 or visit www.credittoday.co.uk.
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  Data Discoveries

Whether you are providing credit, paying benefits, or collecting payments, Data Discoveries advanced data management solutions can help reduce costs and improve efficiency.

Our expert team works with public sector, SMEs and blue chip organisations on all aspects of data management including validation and tracing.

One public sector client identified database fraud and error totalling £500,000 in a single project.

Easy to use and cost effective, our leading product Fastrac is used by the public sector and many of the UK’s top Debt Collection Agencies to validate information and trace absconders.

Be the first to see product updates, including added independent data sources, at this year’s conference.

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          Direct Debit Limited

Direct Debit Limited is a leading provider of Bacs-approved payments-management software and services. For more than 20 years, the company has helped organisations collect and make payments more efficiently with its specialist software, hosted services, consultancy and training.

Direct Debit Limited's expertise originated in Bacstel-IP software and grew to include systems that manage Automated Direct Debit Instruction Service (AUDDIS) and Paperless Direct Debit processes.

Direct Debit Limited's products process payments such as:
• Direct Debit
• Direct Credit
• SEPA Direct Debit
• SEPA Credit Transfer
• Faster Payments (Direct Corporate Access)
• Debit and credit card processing
• SWIFT (international credit)

Website: www.directdebit.com
Email: info@directdebit.com
Tel No: 0208 4087888
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    Document Outsourcing

Document Outsourcing are the leading provider of Critical Mail and Postal Management Services to the debt industry.

Our new site is open (June 11th) and assist us in driving down the cost of postage, creates day definite delivery, and lessens the impact on the environment of postal trucks heading all over the country.

Our innovative approach drives costs down and increases ‘openability’ of debt communications.

Talk to us to arrange a free Postal Audit carried out for your business.

Document Outsourcing: - The Debt Letter specialist

01698 847961

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   Debit Finance Collections plc

With a history dating back to 1975, DFC has built years of experience and benefited 1000’s of clients in the collection and administration of direct debit payments.

DFC’S unique Electronic File Transfer (EFT) and FASTDD online direct debit systems are a simple and effective way of collecting your customer’s direct debits without the hassle of signing paper contracts, either using your own Service User Number (SUN) or alternatively through DFC’s SUN, we will receive your new customer’s details within seconds allowing us to set up a direct debit immediately!

Tel: 01908 422 000
E-mail: sales@debitfinance.co.uk
Web: www.debitfinance.co.uk
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DST Output is rapidly becoming the partner of choice for Collection Letter Production in the Debt Recovery Industry. In the past year we have secured contracts with five new DCA’s including two of the top five. Our combination of low cost, white paper solution and online “Letters Management System” provides a compelling argument to outsource or review your existing supply arrangements. With our huge buying power we are also able to provide postal rates that are hard to beat.


DST Output – The New Debt Letter Specialist 01454 848800

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   Equifax Ltd

Equifax Debtor Management Solutions

Helping you trace lost customers and recover bad debt is something we’re passionate about, which is why we inspire, innovate and lead the field in providing our customers with a suite of intuitive tools designed to make debtor management and collections easier.

At any stage in the collections process, our expertise and entrepreneurial approach will enable you to channel your debtor management activities more efficiently.

Our trusted data intelligence makes it easier to implement the best collections strategies for maximum revenue recovery.

Put Equifax at the heart of your debtor management strategy call 0845 603 6772
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   Experian

Experian is the leading global information services company, providing data and analytical tools to clients in more than 65 countries. The company helps businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making.

Combining its unique information tools and deep understanding of individuals, markets and economies, Experian partners with organisations around the world to establish and strengthen customer relationships and provide their businesses with competitive advantage.

In the UK, Experian supports over 100,000 clients across a range of vertical markets, including financial services, retail, home shopping, telecommunications, utilities, media, insurance, automotive, leisure, charity and property. A number of our products and services are also tailored to meet the specific needs of the Public Sector.
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   Fathom Technologies

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   Ferber-Software GMBH

Ferber-Software – your IT-Partner for successful debt collection management:

our high-performance debt collection software IKAROS
efficient business processes
professional IT consulting

The key to successful debt collection management is the implementation of a tailor-made optimal strategy for every individual claim. IKAROS allows you to put together your workflows in a graphic editor very easily to automate your business processes.

More than 20 years of experience guarantee high quality, comprising full functionality and top-flight automation together with a maximum degree of flexibility. In return, individual solutions of correspondence, conditions, reports and interfaces can be established – all personalised to meet your needs!
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   FRP Advisory

FRP ADVISORY LLP
Following a management buy-out, Vantis Business Recovery Services has now become FRP Advisory LLP, a newly formed national practice offering restructuring, recovery and insolvency services operating from 9 offices around the country. The Creditor Services team offers a complete insolvency claims management service, including insolvent estate investigation and dividend collection. We are also able to process large portfolios of debtor information to establish which are, or have been, bankrupt or subject to IVA’s or DRO’s.

Contact:
Paul Mardon – Partner, Head of Creditor Services
43-45 Butts Green Road, Hornchurch, Essex RM11 2JX
Tel: 01708 460023
Email: paul.mardon@frpadvisory.com
www.frpadvisory.com
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       GB Group plc

The most successful organisations recognise the value of understanding your individual identity - who you are, what you need and what you like. GB combines this concept of identity with technology to create an environment of trust so that organisations can connect, communicate and transact with consumers safely, responsibly and profitably.

We call this Identity Management.

Our unique tracing technology gives you online access to the widest and most current UK population data through a single interface, helping you to find and make contact with the right individuals faster.

To find out more about GB’s tracing solutions and to see how we can improve your debt trace and collection results.

www.gb.co.uk/tracing

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      MCR Receivables Management Ltd

MCR Receivables Management is a dedicated team, focused on ensuring that our clients manage their debts efficiently and effectively. We undertake collateral reviews on debtor ledgers and offer an effective debt recovery service for a variety of clients, particularly asset-based finance providers.

Add to this our outsourced credit management facility, and it's clear we have every aspect of debt management covered. Operating from offices in London and Manchester, our team has a specific skill set which, through experience, has been refined and practiced with outstanding results, allowing our clients to focus on growth, confident in the knowledge that their receivables are being effectively controlled.

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We are the UK’s leading manufacturer of collections software, installing more systems in recent years than any other provider. Our product NEXUM is geared towards helping you create the most profitable collections business model possible. Apart from the core collections functionality that you would expect from the market leader, many agencies are excited at the opportunity provided by our hosted ‘credit management’ solution enabling you to provide collections software to your clients under your own branding. We focus on you integrating your services into your clients business, managing the accounts efficiently, then providing analysis.

 

 

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   Noble Systems

Noble Systems are experts in debtor contact and customer interaction management solutions; we specialise in helping debt and credit management operations grow their business while providing the flexibility to adapt to their changing business requirements.

Built from decades of collection technology expertise, our solutions are easy to use and reliable, driving more productive customer interactions for tens of thousands of agents at 4,000+ client installations worldwide. Our unified communications solution allows companies to interact more effectively with their customers via multiple channels, including inbound/outbound/blended voice, email, SMS and web.

For more information please contact us on 0161 772 7100 or visit www.noblesys.com
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The Office of Fair Trading (OFT)

The OFT's mission is to make markets work well for consumers. Markets work well when businesses are in open, fair and vigorous competition for the consumer's custom. During 2010-11 the OFT will continue to focus on four broad themes of delivering high impact outcomes, being a centre of excellence and intelligence, working in partnership and building our internal capability.
Delegates will be able to meet representatives from our debt collection team to discuss our risk-based approach to assessing fitness to hold a consumer credit licence and our guidance aimed at all licence holders, including creditors, involved in the high risk activity of debt collection. www.oft.gov.uk
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     Philips Collection Services Ltd

Homecoll debt collection services

Homecoll is a specialist consumer and commercial debt recovery company working for private sector businesses and organisations across the UK. Our considerable portfolio includes sectors such as banking and finance, utilities, telecommunications, retail and mail order, with our services achieving outstanding results and adding tangible value for each and every client.

Our intelligent operations continually raise the bar within the sector, with our long-term experience, highly trained teams and pioneering systems and processes delivering the expertise that makes all the difference.

Tel: 01325 387400 email: sales@philipshomecoll.co.uk www.philipshomecoll.co.uk
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   Registry Trust

Trust Online is the trading style of Registry Trust Limited who operate the official Register of Judgments, Orders and Fines for England and Wales on behalf of the Ministry of Justice as well as similar datasets for Scotland, Northern Ireland, Isle of Man, Jersey and the Republic of Ireland, all of which are public Registers.

Through its website RTL delivers online search results against individuals and companies showing a variety of court judgments, orders and fines while also providing an offline range of commercial activities ranging from data supply to data enhancement and analytical services.

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   RS Locksmiths

R S Locksmiths Ltd was established in 1989 and since then we have built up an enviable reputation for quality, reliability and an excellent service nationwide.

Non destructive warrants of entry are our speciality, with locks being picked, slipped, and also keys impressioned which reduces costs, and causes less inconvenience to the customer.

We have several large contracts with major Utility Companies, and last year we attended over 60,000 warrants of entry with a lock change ratio of between 1 - 2%.

All our Staff our CRB vetted. We are ISO9001 and 14001 accredited and have our Safe Contractor certification.
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Spicerhaart Corporate Sales (SCS) are part of the Spicerhaart Estate Agency Group consisting of High Street Estate agency brands such as Haart / Darlows / SpicerMcColl etc along with many other brands such as Valunation surveyors , Must Be Sold Auctions etc.
The prime focus of SCS is the asset management of property for lenders and debt buyers from beginning to end. This incorporates drive by valuations, RICS valuations , Estate Agents Appraisals / Access to contractors for possession / repairs / maintenance, Management Information, Weekly Property Inspections, Trend Analysis etc.
Our role is as a one stop shop for lenders and debt buyers to utilise for management of their portfolios.
 

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   Tieto

Tieto is one of the largest IT solutions and services companies in Europe with 16,000 experts across nearly 30 countries. Tieto has a range of focused offerings, specialising in consulting, developing and hosting its customers' business operations in the digital economy. We have experience of working in multiple industries over the last four decades, and a unique combination of capabilities in IT, R&D and digital services.

Tieto Financial Services provide information technology solutions, including core banking, payments, cards, mortgages, instalment credit and collections. With 2,500 employees dedicated to banking, insurance and finance across 14 countries, our solutions currently provide a unique competitive strength to over 400 customers worldwide.
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   TNT Post

TNT Post is part of the TNT Group which provides businesses and consumers worldwide with an extensive range of services for their mail and express delivery needs. Headquartered in the Netherlands, TNT serves more than 200 countries, employs around 161,500 people and reported revenues of €11 billion for 2007. TNT is publicly listed on the stock exchange of Amsterdam.

TNT Post has an industry leading reputation for providing innovative, sophisticated mailing and doordrop services that bring unrivalled value to clients, creating a formidable UK postal operator.

TNT Post is a company with vast skills in marketing and sales, IT and sorting technology and reaches 26 million households in the UK.
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   Truesearch Limited

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   TraceIQ – from Tracesmart

Tracesmart have an established history of providing the debt collection industry with cleansing and tracing services that quickly and cost-effectively locate debtors – enabling you to optimise your collection activities.

Our hugely anticipated tracing system, TraceIQ, will be launched this summer. To be one of the first to learn how TraceIQ will improve your company’s performance, visit us at stand 23, or register your details online today at www.traceiq.co.uk
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   Wescot Credit Services Ltd
 

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Yakara is a leading technology company that provides hosted services for automating customer contact. Our outbound and inbound services help credit management organisations by making revenue collections faster and more cost effective.

Using IVM interactive voice messaging, SMS text messaging and email, we support notifications to landlines, mobiles and the web. We provide self-service internet, text and IVR payment collection, call connect to agent and call backs.

Delivering innovative telecommunication applications since 1995, Yakara offers on-demand services that require no capital expenditure, give comprehensive reporting and business intelligence, and fully integrate with your existing systems and processes.

 +44 (0) 7703 486014
www.yakara.com
 

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