Exhibitors 2011
The companies listed below are the exhibitors of the CSA DBSG Annual Conference 2011

Bottomline Technologies
Bottomline Technologies specialise in helping credit services and debt management organisations automate and optimise their payment and collection processes. We help a diverse range of customers including Moorcroft and Warranty Direct, continuously improve customer retention, maximise revenue collections and ensure compliance.
Visit: http://www.bottomline.co.uk/
.JPG)
Callcredit Information Group
It's what we do with the data that makes the difference.
Callcredit is the UK's most innovative and customer-focused Credit Reference Agency.
We listen to our clients needs and combine a comprehensive understanding of the industry with state-of-the-art technology to develop unique information solutions that meet their requirements.Our services enable our customers to make better, more responsible and profitable decisions throughout their customer management lifecycle.Talk to us today to see how we can help you
Visit: http://www.callcredit.co.uk/

Cognitronics
Established since 1977 Cognitronics Ltd is a market leader in the supply and support of Automated Business Solutions. Cognitronics supply a range of solutions based on many different and converging technologies to apply to applications such as: Cash Counting and Validation, Cheque Reading, Remittance Processing, Voucher Redemption, Forms Processing and Electronic Document Management Solutions.
Our approach is based on selecting 'best of breed' specialist hardware solutions combined with Cognitronics own software application suite customized to meet the Customers individual requirements. Our team will be available during the CSA conference and will be pleased to discuss any requirements that you may have.
Visit: www.cognitronics.co.uk

CollStream
Founded in 2005, Collstream is one of the most successful providers of SMS, IVR and Voice messaging solutions in the UK.
Our strong growth is based on our willingness to push the boundaries of what is possible with mobile messaging, and to deliver solutions that delight our growing roster of satisfied clients.
Visit: www.collstream.co.uk/

Credit Today
For 13 years Credit Today has shaped, evolved and informed the commercial and consumer credit industry. The UK’s leading industry title, Credit Today and premier online credit news hub credittoday.co.uk, deliver the best coverage of debt recovery and debt purchase news stimulating debate and informing our industry. This year, Credit Today will launch the first Debt Sale and Purchase Report – a detailed, invaluable guide to the market and its future potential. The Collections/Debt Sale & Purchase conferences and Debt Collection Awards, are the must attend, leading events for the collections and debt sale professional. Call 0844 477 4740 to book.
Visit: www.credittoday.co.uk/
Debit Finance
Debit Finance Collections specialises in making your customers' payments easier, faster and completely paperless. Debit Finance Collections has been operating in direct debit solutions for a wide range of industries for over 30 years and prides itself on offering reliable, excellent services to customers throughout the UK.
The online service enables customers to choose a payment date that suits them and notifies the client in real time if direct debit requests are declined thus creating a more efficient service. The system is an entirely online paperless system that can be rebranded to present a seamless operation to customers.
Visit: www.debitfinance.co.uk

Equifax
Equifax empowers businesses and consumers with information they can trust. A global leader in information solutions, we leverage one of the largest sources of consumer and commercial data, along with advanced analytics and proprietary technology, to create customized insights that enrich both the performance of businesses and the lives of consumers.
With a strong heritage of innovation and leadership, Equifax continuously delivers innovative solutions with the highest integrity and reliability. Businesses – large and small – rely on us for consumer and business credit intelligence, portfolio management, fraud detection, decision technology, marketing tools, and much more. We empower individual consumers to manage their personal credit information, protect their identity, and maximize their financial well-being.
Visit: www.equifax.co.uk

Experian
Experian is the leading global information services company, providing data and analytical tools to clients in more than 80 countries. The company helps businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making. Experian also helps individuals to check their credit report and credit score, and protect against identity theft.
Experian plc is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 index. Total revenue for the year ended 31 March 2011 was US$4.2 billion. Experian employs approximately 15,000 people in 41 countries and has its corporate headquarters in Dublin, Ireland, with operational headquarters in Nottingham, UK; California, US; and São Paulo, Brazil.
Visit: http://www.experianplc.com
.JPG)
Fathom
Innovative software for the Credit Services market.
Fathom has been providing innovative software solutions to the credit services market for over 25 years.
Systems address a wide range of requirements for all markets including banks, in-house credit departments, collection agencies, lawyers, government agencies, bailiffs and trace companies.
Powerful facilities enable you to automate the entire lifecycle of an account.
Market leading feature content ensures fast return on investment, and user definable processes ensure low cost of ownership going forward.
Modular pricing means there is a Fathom solution for most requirements and budgets.
Call +44 (0)1189 131202 or email eleanor.brook@fathom.co.uk
Visit: www.fathom.co.uk/

Ferber-Software
Ferber-Software – your IT-Partner for successful debt-collection management:
-our high-performance debt-collection software IKAROS
-efficient business processes
-professional IT consulting
The key to successful debt-collection management is the implementation of a tailor-made optimal strategy for every individual claim. IKAROS allows you to put together your workflows in a graphic editor very easily to automate your business processes.
More than 20 years of experience guarantee high quality, comprising full functionality and top-flight automation together with a maximum degree of flexibility. In return, individual solutions of correspondence, conditions, reports and interfaces can be established – all personalised to meet your needs!
Visit: www.ferber-software.de/

FRP Advisory LLP
FRP Advisory’s team of experienced restructuring, recovery and insolvency specialists has a strong reputation and track record for creating, preserving, and recovering value. We have a significant presence in personal insolvency and debt recovery where we act for major providers of credit. FRP’s Creditor Services team offers a complete insolvency claims management service as well as being able to process large portfolios of debt to identify those debtors who are or have been subject to formal insolvency processes.
Visit: www.frpadvisory.com
.jpg)
GB Group Plc
The most successful organisations recognise the value of understanding your individual identity - who you are, what you need and what you like. GB Group combines this concept of identity with technology to create an environment of trust so that organisations can connect, communicate and transact with consumers safely, responsibly and profitably. We call this Identity Management.
Following our recent acquisition announcement, GB Group will be joining forces with Data Discoveries at this year’s event to showcase our portfolio of tracing products and services. Our technology gives you online access to the widest and most current UK population data, helping you to find and make contact with the right individuals faster.
Jeanette, Spence, Clare and Luke look forward to welcoming you on to stand 5 to see how we can help to improve your debt trace and collection results.
Visit: www.gb.co.uk & www.datadiscoveries.com

Global Credit Solutions
Global Credit Solutions (GCS) is the world's largest collection agency network and is dedicated to being the Global leader in the development and provision of Credit Management/ Collection & Risk Management Services
GCS has the resources to ensure that your clients are protected wherever they might be trading. With over 3,000 people, employed in more than 90 countries we provide a fully international collection service backed up by the ability to litigate in almost every jurisdiction. That coupled with our commitment to compliance ensures that your clients interests will never be compromised.
For more information please call 01766 771907
Visit: www.gcs-group.com

Instantor
At Instantor we Identify and Credit Score your customer in 15 seconds online.
We can deliver updated real-time information from the customers Internet bank. No need for old third party databases or multiple source verification.
Instant Scoring
Income (recurrence & amount)
Utility bills (payments)
Word filtering (e.g. debt collection)
Debt (# of payday loans)
Spending habits (time until negative balance)
Net Balance (end of week or month)
Instant Identification
Name stated on bank account & Bank account number:
- No Paperwork or Faxing
- No Hassle
- Less Administration
- Less Fraud
Visit: www.instantor.com

i-OS
i-OS is the leading direct communications manufacturer for the debt collection / purchase industry, mailing more than 3 million collection letters every month.
We believe our proprietary technology delivers the most cost-effective solution available.
Our unique and proven web based Letters Management System ensures IOS clients have complete control of their letter libraries, including version management and approval routing.
With a UK turnover of some £185m you will find IOS to be a proven and stable partner, combining expertise with an extensive range of capabilities and experience.
We provide a comprehensive range of print and on-line output technologies within one business.
Visit: www.i-os.com

Magnetic North
Magnetic North can help you to...
• Increase productivity through promise to pay and collection ratios
• Reduce operational overheads
• Become out of scope for PCI Compliance
• Increase staff retention and ROI
Their unique technology has positively impacted global debt collection companies for many years - the biggest law firm in the world relies on this technology to operate its contact centre.
Special offer only available to CSA exhibitor attendees...FREE call recording when you employ ten seats or more of Maximise from Magnetic North.
Visit the Magnetic North stand on the day to find out more.
Visit: www.magneticnorth.co.uk

Noble Systems EMEA
Noble Systems are experts in debtor contact and customer interaction management solutions; we specialise in helping debt and credit management operations grow their business while providing the flexibility to adapt to their changing business requirements.
Built from decades of collection technology expertise, our solutions are easy to use and reliable, driving more productive customer interactions. Our unified communications solution allows companies to interact more effectively with their customers via multiple channels, including inbound/outbound/blended voice, email, SMS and web.
For more information please contact Sian Ciabattoni, Marketing Director on 0161 772 7100, email sciabattoni@noblesystems.com
Visit: www.noblesystems.com
Office of Fair Trading
Representatives from the OFT's Enforcement and Policy teams will be available at the OFT stand to answer any questions you may have on credit regulation.
It is a particularly interesting time for all, given the recent consultation on revised and updated OFT Debt Collection Guidance, which is due to be published at the end of this month, and the wider issues regarding how consumer credit will be regulated in the future.
Visit: www.oft.gov.uk

Opus Trust Marketing
Opus Trust Marketing is a leading provider of outsourced printing, mailing and electronic delivery for the entire range of debt management communications.
Having printed and mailed over two million documents for debt management customers already this year, we offer a secure and reliable option in a regulated market. We deliver on time, to budget and with our Trust Pack service ensure that the correct information goes to each and every customer.
Our solutions for the debt recovery industry include online editing of document templates, electronic delivery and tracking of documents, as well as postal consultancy to assist customers select the most cost effective delivery service.
Visit: www.otmltd.com

RS Locksmiths
R S Locksmiths was established in 1989. Since then Robert Stoddart built up an enviable reputation for quality, reliability and excellent service.
Non Destructive Entry is our speciality which reduces costs and causes less inconvenience to the Customer.
We have several large Contracts with major Utility and Debt Collection Companies, last year (2010) we attended over 50,000 Warrants of Entry and with a Lock change rate of just 4% we can ensure each Warrant runs smoothly.
R S Locksmiths have the Skilled Locksmiths, Engineers and Back Office Support to ensure that your Security requirements are met. All our Locksmiths are CRB checked every two years and we carry out regular audits to ensure they comply with current legislation.
Visit: www.rslocksmiths.co.uk/

RSM Tenon
RSM Tenon is the UK’s 7th largest accounting firm with a fee income of £250m and offices in all major commercial centres across the UK. It is one of the most progressive and entrepreneurial professional services firms in the UK.
With comprehensive accounting and consultancy services, we offer intelligent solutions to a national client base that ranges from individuals to large corporations to public sector organisations.
With unique systems such as Tracker, clients are able to analyse financial risks and target new businesses. Whilst the Dividend Watch system allows clients claims to be managed lowering administration costs whilst maximising their return.
Visit: www.rsmtenon.com/

Tieto Financial Services
Tieto Financial Services provide global information technology solutions, including core banking, payments, cards, mortgages, instalment credit and collections. With 2,500 employees dedicated to banking and finance across 14 countries, our solutions provide a unique competitive strength to over 400 customers worldwide.
Tieto is one of the largest IT solutions and services companies in Europe with 18,000 experts across nearly 30 countries. Tieto has a range of focused offerings, specialising in consulting, developing and hosting customers’ business operations. We have experience of working in multiple industries over the last four decades, and a unique combination of capabilities in IT, R&D and digital services.
Visit: www.tieto.com/
.jpg)
Tracesmart
Tracesmart provide a range of data intelligence services, designed specifically to improve tracing and debt collection practices.
TraceIQ: An intelligent online tracing tool, TraceIQ provides access to a wealth of data including:
• Tens of millions of consented telephone numbers
• County Court Judgement data
• Official property register records
• Bankruptcies and IVAs
Smartcleanse: Our Smartcleanse data cleansing solutions call upon the most up-to-date information available, which enables them to:
• Verify residency
• Append dates of birth
• Append telephone numbers
• Flag CCJ’s and insolvencies
Find out more about our data intelligence solutions – visit us on stand 24 at the CSA & DBSG Annual Conference.
Visit: www.tracesmart.co.uk/